Terms & Conditions

SLEEPYHEADS HQ

Safe Sleeping Practices

I agree to follow safe sleeping practices as recommended by Red Nose Australia guidelines to ensure a secure sleep environment for my child.

Medical Conditions

I agree to consult with my GP regarding any medical conditions that may affect my child’s ability to participate in a sleep training program safely. I will disclose any relevant medical conditions to the Sleepyheads HQ consultant to ensure appropriate guidance is given.

Non-Medical Advice

I understand that any advice or recommendations provided by Sleepyheads HQ are not medical advice. All information shared should be used for educational purposes only and does not substitute professional medical consultation or treatment.

Personalised Plan Use

The customised sleep plan I receive is uniquely designed for my child and family circumstances. I agree not to share the plan with third parties, as it may not be suitable for another child and could lead to unintended outcomes if applied outside the original context.

Outcome Acknowledgment

I understand that results may vary depending on individual child and family dynamics, and Sleepyheads HQ cannot guarantee specific sleep outcomes.

Confidentiality

I agree that all information exchanged with Sleepyheads HQ remains confidential and is for personal use only.

Cancellation, Refund, and Transfer Policy

Packages are non-refundable. However, in cases where a child is unwell or due to other extenuating circumstances, the package may be transferred to a later date, subject to availability and mutual agreement.